Cancellation Policy

So we can get your treatment started on time, please arrive 5 minutes before your scheduled appointment time. In the event that you arrive late for your appointment, we will do our best to give you the longest time possible, but your session time may need to be adjusted and reduced with full fees applied, in order for us to maintain scheduling and out of respect to our next clients booked appointment time.

A minimum of 24hrs notice by phone call (not including weekends & public holidays) is required to cancel or reschedule appointments. A fee of $50 is payable for any appointments cancelled with less than 24hours notice. Full fee payment may be charged for failure to attend an appointment without any prior notice, and you will be requested to pay a deposit at the time of booking your next appointment.

Packages are not refundable and not transferrable and are valid for a period of 6 months (3 pack ) and 12 months (6pack) from the date of purchase.

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